MOHAMAD ABDULKARIM QASSEM ABDALLAH

Customer Service | Transaction Processing

Sharjah, UAE

Profile summary

Customer Service / Cashier with GCC experience in Dubai, UAE, specializing in customer service, transaction processing, and store operations. Supported local and international clients through professional communication and accurate record updating. Committed to maintaining store organization and delivering reliable support across retail and administrative duties.

Career highlights

Customer Transactions: Managed cash register operations and processed transactions while assisting customers and maintaining store organization at Forever 20.

Client Communications: Handled professional calls and updated customer records to support local and international clients effectively.

Key skills

SkillsCommunication Skills Customer Service Problem Solving Teamwork Basic Computer Skills Cash Register Procedures Client Communications Store Operations Retail Floor Standards Cash Handling Record Updating Transaction Processing

Professional experience

Customer Service / CashierSep 2026 - Present
Forever 20Dubai, UAE

Contributed to daily store operations at Forever 20, supporting customer transactions and maintaining retail floor standards. Handled cash register procedures and assisted shoppers with inquiries while maintaining store organization.

  • Processed customer transactions accurately at the cash register during daily shift operations.
  • Responded to shopper inquiries and resolved service issues directly on the sales floor.
  • Organized store merchandise displays and maintained product placement standards.
  • Assisted customers with purchases and provided general service support across the store.
Customer Service RepresentativeSep 2026 - Present
Dubai, UAE

Supported local and international clients within a customer service function, maintaining client communications and handling inquiries professionally while updating records.

  • Answered phone inquiries and resolved client questions professionally.
  • Updated customer records in the database with current information.

Education

High School Graduate
Private School

Languages

Arabic · Native

English · Professional